AI Usage Policy
Welcome to pepperpath. We are dedicated to using Artificial Intelligence (AI) technology responsibly and transparently to enhance the functionality of our products and services. This AI Usage Policy outlines how AI technologies are integrated into our systems, the purposes they serve, and the safeguards in place to ensure ethical usage.
This policy applies to all AI-powered features in our products and services, including camera image analysis, website content processing, automated responses, and user prompt functionalities.
Purpose of AI Usage
- Analyse photos captured by user devices and provide insights or responses based on user-defined prompts.
- Automate email responses to user inquiries, including cost estimations and service details.
- Enhance user experience through intelligent content recommendations and operational efficiency.
- Continuously improve the accuracy and reliability of our services.
Key Principles of AI Usage
Transparency
Users are informed whenever AI systems are actively processing data. We clearly outline the capabilities and limitations of AI features in our documentation and user communications.
Privacy and Data Protection
AI systems are designed to process data securely and in compliance with applicable privacy regulations. Personal data is anonymized where possible and never shared with third parties without explicit user consent.
Accountability
Human oversight ensures that AI systems operate as intended. We monitor and review AI outputs regularly to identify and address any potential errors or biases.
User Control
Users retain control over how their data is utilized in AI-powered features, including options to adjust settings, opt-out of certain functionalities, and delete personal data.
AI Data Processing and Use
- Input Data: Photos, email content, and user prompts are processed by AI to deliver requested insights or responses.
- Output Data: AI-generated responses and analyses are provided directly to users without further dissemination unless required for debugging or service improvement.
- Retention: Data is stored only for the duration necessary to fulfill the purpose of processing or as required by law.
Limitations and Prohibited Uses
- For unlawful or unethical purposes, such as generating harmful or deceptive content.
- In violation of user agreements or applicable laws and regulations.
- To substitute human decision-making in critical scenarios without oversight.
User Responsibilities
- Provide accurate and lawful inputs to AI systems.
- Refrain from attempting to reverse-engineer or misuse AI functionalities.
Ethical Standards
Our AI systems are developed and managed to align with industry standards for fairness, accountability, and non-discrimination. We are committed to addressing potential biases in AI outputs and continuously refining our models to ensure equitable outcomes.
Reporting Concerns
Users can report concerns regarding AI operations by contacting support@pepperpath.com.au. We investigate and respond promptly to all reported issues.
Policy Updates
This AI Usage Policy may be updated periodically to reflect advancements in AI technology or changes in legal requirements. Users will be notified of significant updates, and the latest version will always be available on our website.
Contact Us
If you have any questions about this AI Usage Policy, please contact us at support@pepperpath.com.au.