Privacy Policy
Welcome to pepperpath! We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy applies to pepperpath products and services and covers our treatment of information that we collect when you are on our site and when you use our services. This policy does not apply to the practices of companies that pepperpath does not own or control, or to people that pepperpath does not employ or manage.
Information We Collect
Information You Provide to Us
Account Information: When you create an account to use our products and services, we collect personal information such as your name, email address, and password.
Device Information: We collect information from and about the devices you use to access our services, including camera setups for mailbox monitoring.
Content Information: We collect content that you create, upload, or receive from others when using our services, such as images of your mailbox captured by our products and services.
Information We Collect as You Use Our Services
Usage Information: We collect information about how you use our services, such as the types of content you view or engage with, or the frequency and duration of your activities.
Log Information: When you use our services or view content provided by pepperpath, we automatically collect and store certain information in server logs, including IP address, device event information, and page requests.
Location Information: We may use and store information about your location to provide features of our services, such as checking your mailbox status from your current location.
Cookies and Similar Technologies: We use various technologies to collect and store information, including cookies, pixel tags, local storage, and server logs.
How We Use Information
We use the information we collect to provide, maintain, protect, and improve our services, develop new ones, and protect pepperpath and our users. We also use this information to offer you tailored content.
Providing Our Services
We use your information to deliver our services, such as processing images captured from our products and presenting them to you through our platform.
Improving Our Services
We analyse user content and behaviour to improve functionality and features of our products and services.
Personalised Experiences
We personalise our services for you, including offering customer support and improving advertising and marketing efforts.
Communication
We use your information to communicate with you about our services, changes, improvements, and responses to your inquiries.
Sharing Your Information
We do not share your personal information outside of pepperpath except in the following cases:
- With Your Consent: We will share information when we have your consent to do so.
- For External Processing: We share data with trusted partners for processing based on our instructions and confidentiality agreements.
- For Legal Reasons: We share data if required to meet legal obligations or government requests.
Your Privacy Controls
You have control over your information, including:
- Review and update your account information at any time.
- Adjust your privacy settings to control what data we collect.
- Request the deletion of your data from our services.
Security
We work hard to protect our services and users from unauthorised access or disclosure. Measures include:
- Encrypting services using SSL.
- Regular security reviews of our systems.
- Restricting access to data to authorised personnel only.
Changes to This Policy
Our Privacy Policy may change from time to time. Any updates will be posted on this page, and significant changes will receive additional notices.
Contact Us
If you have any questions, contact us at support@pepperpath.com.au.
Effective Date: 1/02/2025