Privacy Policy
Welcome to pepperpath! We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy applies to pepperpath products and services and covers our treatment of information that we collect when you are on our site and when you use our services. This policy does not apply to the practices of companies that pepperpath does not own or control, or to people that pepperpath does not employ or manage.
Information We Collect
Information You Provide to Us
Account Information: When you create an account to use our products and services, we collect personal information such as your name, email address, and password.
Device Information: We collect information from and about the devices you use to access our services, including camera setups for mailbox monitoring.
Content Information: We collect content that you create, upload, or receive from others when using our services, such as images of your mailbox captured by our products and services.
Information We Collect as You Use Our Services
Usage Information: We collect information about how you use our services, such as the types of content you view or engage with, or the frequency and duration of your activities.
Log Information: When you use our services or view content provided by pepperpath, we automatically collect and store certain information in server logs, including IP address, device event information, and page requests.
Location Information: We may use and store information about your location to provide features of our services, such as checking your mailbox status from your current location.
Cookies and Similar Technologies: We use various technologies to collect and store information, including cookies, pixel tags, local storage, and server logs.
How We Use Information
We use the information we collect to provide, maintain, protect, and improve our services, develop new ones, and protect pepperpath and our users. We also use this information to offer you tailored content.
Providing Our Services
We use your information to deliver our services, such as processing images captured from our products and presenting them to you through our platform.
Improving Our Services
We may use profiling to enhance your user experience.
Personalised Experiences
We use information to provide customer support. Pepperpath does not use your data or photographs for marketing or to train models.
Communication
We use your information to communicate with you about our services, changes, improvements, and responses to your inquiries.
Sharing Your Information
We do not share your personal information outside of pepperpath except in the following cases:
- With Your Consent: We will share information when we have your consent to do so.
- For External Processing: We share data with trusted partners for processing based on our instructions and confidentiality agreements.
- For Legal Reasons: We share data if required to meet legal obligations or government requests.
PepperPath MCP and ChatGPT Policy
This section explains how PepperPath's Model Context Protocol (MCP) connection works in ChatGPT. It forms part of our Privacy Policy and applies to the current stored-camera-data connection. PepperPath is operated by ElectraMetrics Pty Ltd trading as PepperPath (ABN 39 674 931 232).
What the connection does
The connection lets approved customers read their approved cameras' stored details, upload recency and desired capture and light schedules. Separately approved photo access allows the latest stored photograph to be returned. Installing or connecting PepperPath does not itself grant camera access.
The connection does not provide live video, take new photographs or change camera settings. An upload timestamp is not a verified capture time, and stored records do not confirm that a camera is currently online or has applied its desired settings.
Information we use and why
We use account and sign-in information, company membership, camera assignments and access permissions to identify you and restrict access. Sign-in providers may process your name, email address and other account information.
To answer a request, we process the camera identifier or listing parameters sent by ChatGPT and the requested stored camera information or photograph. Photographs and camera names may contain personal information. Our MCP tools do not request your full chat history or ask you to enter passwords or authentication secrets in the conversation.
Operational and security records may include request times, IP addresses and error information. We use information needed to provide and secure the connection, troubleshoot problems and respond to support requests. PepperPath does not use your data or photographs for marketing or to train models.
Who receives information
Requested camera information and photographs are sent to OpenAI so ChatGPT can process your request and display the result. OpenAI's own terms, privacy policy and your account settings govern its handling of that information.
We use authentication, cloud hosting, storage and network-delivery providers to operate and secure the service. Current providers include Auth0, Google Cloud/Firebase and Cloudflare. Provider processing may take place outside Australia. The other disclosures described in our Privacy Policy, including legally required disclosures, also apply.
Your choices and requests
You can disconnect PepperPath through ChatGPT's connection settings. To withdraw or change PepperPath-side camera or photo approvals, contact support@pepperpath.com.au.
You can also contact that address to request access to or correction of your personal information, request deletion, or make a privacy complaint. We may need to verify your identity or authority to act for an account. We review requests and complaints and explain the outcome, including any applicable legal limits.
Retention and deletion
The retention and deletion terms in our Privacy Policy apply to this connection. PepperPath retains records, data and photographs until account deletion or a deletion request, and completes deletion within two weeks of account deletion or receiving the request, except for records that must be retained by law for the required period. These terms do not override any earlier deletion required by applicable law.
Disconnecting ChatGPT does not by itself delete PepperPath's stored information or copies already received by OpenAI. Requests concerning OpenAI-held information must be made through OpenAI's own controls or request process.
Contact and related terms
For connection support and privacy enquiries, contact support@pepperpath.com.au. Use of the connection is also covered by the Pepperportal Terms of Service.
Your Privacy Controls
You have control over your information, including:
- Review and update your account information at any time.
- Request the deletion of your data from our services.
Retention and Deletion
We retain records, data and photographs indefinitely until you delete your account or request deletion. We complete deletion within two weeks of account deletion or receiving your deletion request, except for records we are legally required to retain. We retain those records for the period required by law. These terms do not override any earlier deletion required by applicable law.
To request deletion, contact support@pepperpath.com.au. Disconnecting your ChatGPT account connection is separate from requesting deletion of data held by Pepperpath or OpenAI.
Security
We work hard to protect our services and users from unauthorised access or disclosure. Measures include:
- Encrypting services using SSL.
- Regular security reviews of our systems.
- Restricting access to data to authorised personnel only.
Changes to This Policy
Our Privacy Policy may change from time to time. Any updates will be posted on this page, and significant changes will receive additional notices.
Contact Us
If you have any questions, contact us at support@pepperpath.com.au.
Effective Date: 1/02/2025
Last updated: 31 October 2026